The SCC will be closed on Thursday 25 and Friday 26 April 2013 due to a move of location. From Monday 29 April 2013 the SCC's new main email and telephone details will be: Email: contact@oscc.gsi.gov.uk Telephone: 020 7877 3450.

Service Complaints Commissioner

"The men and women who serve with our Armed Forces are trained to act with professionalism, integrity and respect for others and ultimately to lay down their lives for our country. They deserve to be treated well and, where they feel they are not, to have their complaints handled properly.

For four years I have been unable to assure Ministers and Parliament that the Service Complaints system was working efficiently, effectively or fairly and recommended that an Armed Forces Ombudsman be established. That has not been accepted but my powers have been strengthened from 1 January 2013 to help tackle delay and poor handling of complaints more effectively. I still firmly believe that an Armed Forces Ombudsman is required to ensure the fair treatment of Service Personnel as part of the Armed Forces Covenant."

Dr Susan Atkins, Service Complaints Commissioner for the Armed ForcesDr Susan Atkins,
Service Complaints Commissioner
for the Armed Forces
PRESS RELEASE:
21 March 2013

Service Complaints Commissioner's 2012 Annual Report

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