Service Complaints Commissioner

"The men and women who serve with our Armed Forces are trained to act with professionalism, integrity and respect for others and ultimately to lay down their lives for our country. They deserve to be treated well and, where they feel they are not, to have their complaints handled properly.

Ministers, the Armed Forces and the MOD have signalled their commitment to having a rigorous, independent and transparent scrutiny of the complaints system. I shall hold them to their word."